Cancellation & Refund Policy

Every account starts with a 7-day free trial. No card is needed and nothing is charged. When the trial ends, syncing and changes stop until you choose a plan. You can still see your data, and nothing is deleted.

Plans are billed monthly in advance, in US dollars, through our payment provider Razorpay. Your plan renews automatically each month until you cancel. Taxes are added where the law requires.

You can cancel at any time in the app, under Settings → Plan & billing → Cancel plan (the account owner can do this), or by writing to support@adlaps.com.

Your plan stays active until the end of the billing period you have already paid for, then ends. You are not charged again. Your data is kept, and you can subscribe again later.

Fees already paid are not refunded, including for part of a month or time you did not use, except where the law requires a refund.

If we charged you in error, for example twice for the same period, write to support@adlaps.com within 30 days and we will refund the amount charged in error to the original payment method. Razorpay usually takes 5–7 business days to return it to your card or account.

If a renewal payment fails, Razorpay retries it over the following days and your plan stays active meanwhile. If every retry fails, the plan ends: syncing and changes stop, as after the trial, and your data is kept. Paying for a plan restores everything straight away.

To change plans, cancel your current plan and choose the new one. The new plan starts when the period you have paid for ends, so you are never charged for two plans at once.

AdLaps is software used online. Nothing is shipped: access starts as soon as you sign up, and a paid plan applies as soon as Razorpay confirms the payment.

Questions about a charge, a cancellation or a refund: support@adlaps.com. See also our Terms of Service.